Case Manager Team

Nicki DavisClinical Lead Case Manager | Occupational TherapistNicki is a skilled practitioner with many years' experience working with adults with complex and long-term conditions, especially those clients with cognitive and mental health difficulties. She has a collaborative approach and her ability to assess and provide creative recommendations to meet her clients' needs is excellent. Nicki has strong reporting writing skills and she provides astute professional guidance to the case manager team in her role as clinical lead.Based in Hertfordshire — **Nicki Davis**
Clinical Lead Case Manager
*Occupational Therapist* | *BABICM Advanced Registered Practitioner*
Nicki is a skilled rehabilitation practitioner with many years of experience working with adults with complex and long-term health conditions, especially those clients with cognitive and mental health difficulties. She has a collaborative approach and her insightful assessment skills lead to creative and person-centred recommendations for meeting her clients' care and rehabilitation needs. In her role as Clinical Lead, Nicki provides professional guidance to the case manager team in order to support the provision of a high-quality case management service.
Based in Hertfordshire

**Emma Henty**
Senior Case Manager
*Physiotherapist* | *BABICM Advanced Registered Practitioner*
Emma has extensive experience of working with children and young people with brain injuries, spinal cord injuries, and other complex health conditions. She has a client-centred approach and works collaboratively with her clients and their families to coordinate services that maximise their potential for independence and participation in their community. In her role as Senior Case Manager, Emma provides professional guidance to the case manager team in order to support the provision of a high-quality case management service.
Based in Essex

Miranda CookCase Manager Associate | Occupational TherapistMiranda has extensive specialist experience in rehabilitation and coordination of services for individuals following spinal cord and brain injury. She understands the broad range of support an individual may require following injury, and with an open and collaborative approach she works effectively with her clients to translate need and clients' goals into an effective case management plan. Miranda communicates in a timely fashion with key personnel and produces written reports of high quality.Based in South Oxfordshire — **Miranda Cook**
Consultant Case Manager
*Occupational Therapist*
Miranda has extensive specialist experience in rehabilitation and coordination of services for individuals following spinal cord and brain injury. She understands the broad range of support an individual may require following injury, and with an open and collaborative approach she works effectively with her clients to translate need and clients' goals into an effective case management plan. Miranda communicates in a timely fashion with key personnel and produces written reports of high quality.
Based in South Oxfordshire

Jenny LoveCase Manager Associate | Occupational TherapistJenny is a specialist in the field of neurology with many years' experience working with adults and young people with acquired brain injury (including those in PDOC), cerebral palsy and progressive neurological conditions. She is proficient at determining how injuries affect individuals specifically and in understanding the impact on their lives. This forms a sound basis for her commitment to client centred support and maximising rehabilitation and life opportunities for her clients.Based in Hampshire — **Jenny Love**
Consultant Case Manager
*Occupational Therapist*
Jenny is a specialist in the field of neurology with many years of experience working with adults and young people with acquired brain injury (including those in PDOC), cerebral palsy and progressive neurological conditions. She is proficient at determining how injuries affect individuals specifically and in understanding the impact on their lives. This forms a sound basis for her commitment to client centred support and maximising rehabilitation and life opportunities for her clients.
Based in Hampshire

Kate CorrealCase Manager Associate | Occupational TherapistKate is a specialist practitioner working with children and young people with neurological conditions. As an experienced case manager, she is skilled at focusing on fundamental issues and implementing interventions for developing her clients’ potential and independence. Kate works collaboratively with her clients and their families, and is proficient at coordinating multi-disciplinary teams, and in recruiting and managing support workers to provide high-quality support for her clients.Based in South West London — **Kate Correal**
Consultant Case Manager
*Occupational Therapist*
Kate is a specialist practitioner working with children and young people with neurological conditions. As an experienced case manager, she is skilled at focusing on fundamental issues and implementing interventions for developing her clients’ potential and independence. Kate works collaboratively with her clients and their families, and is proficient at coordinating multi-disciplinary teams, and in recruiting and managing support workers to provide safe and high quality support for her clients.
Based in South West London

**Kelly Boulter**
Consultant Case Manager
*Social Worker*
Kelly works with children and young people with complex needs. As an experienced practitioner, she is proficient at assessing clients’ needs and situations and in devising case management plans that support engagement with families and progress for the client. She is adept at coordinating specialist multidisciplinary professionals and appreciates the need to work collaboratively to identify and meet clients’ needs and goals. Kelly is also experienced at managing directly employed support workers.
Based in Cambridgeshire

**Maria Jackson**
Consultant Case Manager
*Health Visitor*
Maria is an experienced specialist nurse working with children with long term health conditions and their families in various community settings. She understands the importance of a detailed assessment and collaborative working with all parties to identify a child’s needs and goals. She is adept at cross agency working to ensure an effective rehabilitation approach for maximising her clients’ potential and independence. Maria works with compassion and often has long term involvement with her clients.
Based in Kent

Nicky NichollsCase Manager Associate | Occupational TherapistNicky specialises in working with children, young people and adults with neurological conditions, and has extensive clinical and case management experience with a proven record of excellent outcomes for her clients. She works collaboratively with her clients and their families to coordinate services that promote their potential for independence and participation in their community. Nicky is skilled at recruiting and managing support workers for her clients and is excellent at report writing.Based in Bristol — **Nicky Nicholls**
Consultant Case Manager
*Occupational Therapist*
Nicky specialises in working with children, young people and adults with neurological conditions, and has extensive clinical and case management experience with a proven record of excellent outcomes for her clients. She works collaboratively with her clients and their families to coordinate services that promote their potential for independence and participation in their community. Nicky is skilled at recruiting and managing support workers for her clients and is excellent at report writing.
Based in Bristol

**Clare Barford**
Consultant Case Manager
*Children’s Nurse*
Clare is an experienced nurse working with children and young people with complex neurological health conditions. Having worked in acute services as a senior nurse and in a role where she planned and facilitated discharges, she has an in-depth understanding of clients’ ongoing care and rehabilitation needs in the community. She has a client centred approach in developing and delivering a constructive case management plan that meets clients’ goals and aspirations and promotes their potential.
Based in South Buckinghamshire

Sarah CardinalCase Manager Associate | Occupational TherapistSarah is a skilled healthcare professional working with children and young people with neurological conditions. She is effective at helping clients manage their conditions, develop life skills and independence, and ensuring appropriate support during transition to adulthood. She is adept at coordinating therapy teams and managing support workers to enhance clients’ opportunities. Working with families is intrinsic to Sarah’s work and her joint working style is always well received.Based in North Somerset — **Sarah Cardinal**
Consultant Case Manager
*Occupational Therapist*
Sarah is a skilled healthcare professional working with children and young people with neurological conditions. She is effective at helping clients manage their conditions, develop life skills and independence, and ensuring appropriate support during transition to adulthood. She is adept at coordinating therapy teams and managing support workers to enhance clients’ opportunities. Working with families is intrinsic to Sarah’s work and her joint working style is always well received.
Based in North Somerset

René BesterCase Manager Associate | Occupational TherapistRené is an experienced case manager working with adults with neurological conditions such as brain injury and spinal cord injury. She has a broad-based perspective on rehabilitation and care practices meaning she seeks creative and bespoke solutions for her clients. She is skilled at coordinating multi-agency working for the benefit of her clients. René is proactive, and works collaboratively with her clients to develop a rehabilitation plan that facilitates choice, independence, and potential. Based in Berkshire — **René Bester**
Consultant Case Manager
*Occupational Therapist*
René is an experienced case manager working with adults with neurological conditions such as brain injury and spinal cord injury. She has a broad-based perspective on rehabilitation and care practices meaning she seeks creative and bespoke solutions for her clients. She is skilled at coordinating multi-agency working for the benefit of her clients. René is proactive, and works collaboratively with her clients to develop a rehabilitation plan that facilitates choice, independence, and potential.
Based in Berkshire

Kerry-Anne HatcherCase Manager Associate | Children’s NurseKerry-Anne is an experienced nurse practitioner working with children and young people with complex, neurological health conditions including cerebral palsy and brain injury. She utilises her skills and knowledge to ensure her clients maximise their wellbeing, independence and participation in daily life. Kerry-Anne works collaboratively with clients and their families and can be relied upon to implement the agreed plan. She is experienced at coordinating therapy teams and managing teams of support workers.Based in Kent — **Kerry-Anne Hatcher**
Consultant Case Manager
*Children’s Nurse*
Kerry-Anne is an experienced nurse practitioner working with children and young people with complex, neurological health conditions including cerebral palsy and brain injury. She utilises her skills and knowledge to ensure her clients maximise their wellbeing, independence and participation in daily life. Kerry-Anne works collaboratively with clients and their families and can be relied upon to implement the agreed plan. She is experienced at coordinating therapy teams and managing teams of support workers.
Based in Kent

**Annabelle Hogan**
Consultant Case Manager
*Occupational Therapist*
Annabelle specialises in working with adults with neurological conditions particularly those with traumatic brain injury and spinal cord injury. She has a holistic and client centered approach to her work and is skilled at assessing need and formulating a range of bespoke interventions to support her clients’ recovery. She develops warm relationships with her clients and communicates constructively with the multidisciplinary team to ensure a collaborative rehabilitation process that promotes independence and participation.
Based in Oxfordshire

**Victoria Moss**
Consultant Case Manager
*Social Worker*
Victoria is a skilled social worker with many years of experience working with children and adults with complex needs including those with brain injuries, cerebral palsy, autism and other neurological conditions. Her specialist areas are clients with executive dysfunction, and those presenting with behaviours that challenge and mental health issues. Victoria works holistically and has a collaborative approach. She has significant experience of recruiting and managing care and support teams.
Based in Cambridgeshire

Business Team & Quality Assurance Team

Joanne Foster

Company Director

Joanne is an experienced occupational therapist and clinical case manager from having worked for many years with clients who have been severely affected by long term neurological conditions, predominantly acquired brain injury.

Joanne has strong leadership skills from managing and developing private case management services, which successfully met the expectations and needs of clients and leading law firms.

Joanne has a particular interest in ongoing rehabilitation, care and support of clients with enduring and complex conditions, as well as creating and managing a flexible and bespoke case management service that enables clients to have choice and maximises independence.

Dawn Sear

Business Manager

Dawn is a skilled and experienced business manager based on many years of working in a variety of industries, most notably motor sport, and latterly in private clinical case management companies.

It is important that North Star operates efficiently to underpin our work with clients, and Dawn's role in this is pivotal. Dawn leads our business administration team, and as a group of committed professionals they ensure the company has the right resources to support our case managers in providing a high quality personalised service.

Dawn works collaboratively and continually reviews operational strategies to implement business change for the benefit of the service and our clients.

Jo Renshaw

Registered Manager

Jo’s responsibility as Registered Manager is to make sure our clients receive safe, high quality, person centred care.

For many years Jo specialised in supporting youngsters with complex social care needs arising from conditions such as cerebral palsy, autism, and brain injury.

On qualifying as a social worker Jo worked as a compassionate and effective case manager with a leading case management company. In 2017 she furthered her interest in learning and development in health and social care, and supported care workers to develop the right skills and knowledge to provide high quality care.

Jo leads our quality assurance team and together they work to ensure the service meets CQC standards and our own quality assurance policies, so that the care provided to our clients is safe, effective, caring, responsive, and well-led.